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Assurant Valuations Review
While I was in the BPO business from 2006-2011, I also worked for Assurant (fka: eMortgage Logic). I have also seen a tremendous amount of change and improvement from this company over the years as they too have upgraded their BPO platform and forms among some of the great changes that they have accomplished. Plus, they have evolved into the being one of the ‘Top 5 BPO companies” to many real estate professionals that do BPO work.
Company Name: Assurant Valuations
Nicole’s Overall Grade: A –
Year Company Established: 2002
Company Size: 100+ employees
Annual Revenue: 35-60+ million dollars
Sign-up Website Address: https://www.emortgagelogic.com/main.html?action=join
BPO Dept phone number: 1-877-881-8578 Option 2
Type of Work Offered: Residential BPO’s and Appraisals
Accepting New BPO Vendors: Yes
Special Sign-up Requirements: None known
Order Volume: High
Broadcast or Auto-Assign Orders: Auto-Assign
BPO AutoFill Available: Yes
Form Difficulty (If done by hand): Medium
Number of Forms: 7
Background Check Required: Yes
Uses NABPOP: Yes
Average Payout Amount (Exterior): 40
Average Payout Amount (Interior): 60
Typical Payment Turnaround Time: Weekly
Preferred Vendor Program: Yes
Customer Service Location: USA
Customer Service Rating: Good
Quality Control Rating: Strict
Nicole Worked For Them: Yes
Notes: Formerly known as eMortgage Logic. They got bought out and are “backed” by Assurant and became Assurant Valuations in September of 2014. Here’s a great article about it all. Plus, it appears that they kept all of the old EML staff, executives and it’s owner on board as well as kept the same physical location for the business. Assurant Valuations moved EML’s platform to a new online based platform / system last year in 2017, with new forms, built-in tools and such. The process took a few years before becoming what it is today. Their system does over “400 validation checks on every BPO order” along with human review but we still recommend using BPO AutoFill software to automate the data-entry side of doing BPO orders on their forms and site.
See below for a detailed breakdown and review of this great company. Also, check out our free list of more BPO and REO companies here.
(Please note: we are not affiliated with, endorsed or sponsored by the above listed company.)
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Nicole Ocean is a national speaker, previously certified real estate instructor, BPO trainer and coach. She’s been teaching real estate professionals all over the United States for the last 10+ years.